Privacy policy.

Effective Date: 7/17/2025

Business Name: Pittsburgh Massage Continuing Education, LLC

Contact: info@pghmassagece.com

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services.

1. Information We Collect

We may collect the following types of personal information:

When booking massage therapy sessions or registering for CEU courses:

  • Name

  • Email address

  • Phone number

  • Mailing address (if needed for certificates or receipts)

  • Professional license number (for CEU verification)

  • Payment information (processed through secure third-party platforms like Stripe, Square, etc.)

For massage clients only:

  • Health history and relevant medical information

  • Emergency contact info

Other:

  • IP address and browser data (when you visit our website)

  • Social media interaction data (if applicable)

  • Any info you voluntarily submit via contact forms or surveys

2. How We Use Your Information

We use your information to:

  • Schedule and confirm appointments

  • Register and verify CEU course participants

  • Deliver course materials and certificates

  • Respond to inquiries and provide support

  • Send important service updates, receipts, or reminders

  • Meet legal and professional record-keeping obligations

3. How We Protect Your Data

We store your data securely using encrypted systems and secure third-party platforms. Access is limited to authorized personnel only. Health records are maintained in compliance with applicable massage therapy regulations.

We do not sell, trade, or rent your personal information to others. Ever.

4. Third-Party Services

We may use secure third-party services (such as payment processors, booking platforms, and email marketing providers) to operate our business. These services may collect and process your data according to their own privacy policies.

We only work with reputable, compliant vendors.

5. Data Retention

We retain records:

  • Massage clients: for at least 5 years, or as required by state law

  • CEU records: for at least 4 years, to comply with state CEU tracking requirements

  • Email lists: until you unsubscribe or request deletion

6. Your Rights

You have the right to:

  • Access the personal data we have on file

  • Request correction or deletion of your data

  • Withdraw consent (where applicable)

  • Unsubscribe from marketing at any time

To request any of the above, contact us at info@pghmassagece.com

7. Cookies & Website Data

Our website may use cookies or basic analytics tools to improve functionality and user experience. You can disable cookies in your browser settings if desired.

8. Updates to This Policy

We may update this policy occasionally to reflect changes in law or business operations. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or your data, contact:

Pittsburgh Massage Continuing Education, LLC

info@pghmassagece.com